FAQ

If your questions are not answered here, please contact us at Hummingbird Creations. We will be happy to help you.

You have a variety of choices, from UPS, Canada Post and Local Pick up.

From the website we are interlaced into Pay Pal where you can chose a variety of options. We of course always accept cash at the door.
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If purchasing a downloadable product it will be available immediately after payment has been processed. Other items the delivery times are noted under each item. A tracking number will be forwarded when item has been shipped. Normally orders go out the same day they are received before 1 p.m.

None of your information is saved with us other than your email address. We have interlaced our website and online store to Pay Pal so we will let the professionals keep our information secure.

Your order if for a downloadable product you will be sent to the Pay Pal gateway to process your payment. Once that payment is complete you will be returned to our website where you can go to your account and order history to download the item. If the item is to be shipped- we will receive your order and will notify you when it has been filled and shipped. Normally this is done the same day. It can take up to 2 business days to process the order if we are busy.

Yes, an invoice will be sent to your email address, a copy will be placed inside the order if being shipped, plus you can download your invoice from your account page.